This article will cover the following:
- Summary of first touch vs. last touch attribution
- Where to find the last touch setting
- Some Example Cases
Summary
Although CAKE is a first-touch tracking platform by default, we allow the option of using a last-touch setting instead to credit conversions to the last source that generated a click from a user.
Normally, a cookie is placed on the user's browser when they first click on a link for an offer. Any clicks that occur for that offer after that first click are de-duped by CAKE within the cookie duration (which is 30 days by default). With last touch, with each click from a new Affiliate, CAKE will count that click as a unique click and overwrite the cookie existing on the user's browser with a new one, re-setting the cookie days from that point. When the user converts, it will read that cookie and credit the conversion to the most recent Affiliate who generated a click from that user.
Where to find the last touch setting
The Last Touch setting is located in the 'Attribution' tab on the Offer card. This allows you to have a longer cookie-duration to de-dupe duplicate clicks from each Affiliate while still crediting the Affiliate closest to the conversion.
Some Example Cases
Example 1: default
- Offer cookie days = 30
- User clicks on a link for the offer from Affiliate A, but doesn't convert
- User clicks on a link for the offer from Affiliate B (this click is de-duped as a cookie for that offer is present on the user's browser)
- User converts
- Affiliate A gets credit for the conversion
Example 2: last touch
- Offer cookie days = 30
- User clicks on a link for the offer from Affiliate A, but doesn't convert
- User clicks on a link for the offer from Affiliate B
- this click is recorded as a unique click
- cookie days re-set - 30 days from this click
- User converts
- Affiliate B gets credit for the conversion
Example 3: last touch
- Offer cookie days = 30
- User clicks on a link for the offer from Affiliate A, but doesn't convert
- User clicks on a link for the offer from Affiliate B
- this click is recorded as a unique click
- cookie days re-set - 30 days from this click
- User clicks on a link for the offer from Affiliate A again
- this click is recorded as a unique click again
- cookie days re-set - 30 days from this click
- User converts
- Affiliate A gets credit for the conversion