This article will cover:
How Do I Add A Lead Email Template?
If your Buyer needs a different format and/or information other than what is provided in the default lead email template, a custom email template can be created.
To create a custom lead email template in CAKE, follow these steps:
- Navigate to the Setup main tab
- Navigate to the Email Templates sub tab
- Click Add Email Template
- Name the email template
- Optionally, choose a From Address or leave blank to use your system default From Address
- Tick the box titled Is Lead Email

How Do I Customize The Layout Of A Lead Email Template?
To customize the layout and information in the custom email template, follow these steps:
- Add A Subject name
- Type or copy/paste the custom email template format into the open text box
- Add in any of the dynamic email tokens where applicable
- Click Save

How Do I Apply A Custom Lead Email Template To A Buyer?
To set the custom lead email template for your Buyer, follow these steps:
- Navigate to the Buyer Contract card
- Under the Home tab, click on the Post Information sub-tab
- Scroll down to the Email Template dropdown and choose the name of your new template
- Click Save
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If you have any questions, please reach out to your dedicated CAKE Client Success Manager/Account Manager or contact the CAKE Support Team at support@getCAKE.com.
