How to Email Leads to a Buyer

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How Do I Add A Lead Email Template?


If your Buyer needs a different format and/or information other than what is provided in the default lead email template, a custom email template can be created.


To create a custom lead email template in CAKE, follow these steps:


  1. Navigate to the Setup main tab
  2. Navigate to the Email Templates sub tab
  3. Click Add Email Template
  4. Name the email template
  5. Optionally, choose a From Address or leave blank to use your system default From Address
  6. Tick the box titled Is Lead Email

 



How Do I Customize The Layout Of A Lead Email Template?


To customize the layout and information in the custom email template, follow these steps:


  1. Add A Subject name
  2. Type or copy/paste the custom email template format into the open text box
  3. Add in any of the dynamic email tokens where applicable
  4. Click Save




How Do I Apply A Custom Lead Email Template To A Buyer?


To set the custom lead email template for your Buyer, follow these steps:


  1. Navigate to the Buyer Contract card
  2. Under the Home tab, click on the Post Information sub-tab
  3. Scroll down to the Email Template dropdown and choose the name of your new template
  4. Click Save




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If you have any questions, please reach out to your dedicated CAKE Client Success Manager/Account Manager or contact the CAKE Support Team at support@getCAKE.com.

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