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How to Manage Redirect Domain Settings

This article will cover:


  • What are Redirect Domains?
  • How to Add Redirect Domains to Your System
  • How to View Available Redirect Domains
  • How to Rotate Redirect Domains Used in Tracking Links
  • How to Test the DNS Settings on a Redirect Domain
  • FAQ



What are Redirect Domains?


A redirect domain allows you to mask the Offer’s cookie tracking domain by using a separate domain in the tracking links which redirects to the cookie tracking domain. 



How to Add Redirect Domains to Your System


To add redirect domains to your CAKE system, contact your Client Success Manager or the CAKE Technical Support Team. To submit a ticket from your CAKE system, follow these steps:


  1. Click on your Contact icon 

  2. Navigate to the Support section

  3. Click Submit a Help Ticket


All redirect domains will be pointed to CAKE via the Domain Name System (DNS) which will be provided to you by a CAKE team member. Once configured with the CAKE Technical Team, redirect domains can be added to offers, affiliates, and campaigns. There is a monthly fee for each domain added to your system. (If you want to remove a domain, please submit a ticket to your Client Success Manager or Technical Support team to have it removed and fees for that domain will also be removed on your invoice.)



How to View Available Redirect Domains


To view a list of available redirect domains within your instance, follow these steps:


  1. Click on the Setup main tab

  2. Click on the Other Lists sub-tab

  3. Navigate to the Redirect Domains section


Note:

Use the Notes column within the Redirect Domains section to keep internal notes regarding the use of your redirect domains, e.g. when you last updated the domain with a new setting.


How to Rotate Redirect Domains Used in Tracking Links


Adding a redirect domain to a domain pool will rotate the redirect domains for campaign tracking links each time a link is generated. This assumes multiple redirect domains have been added to the domain pool.


To add a redirect domain to the domain pool, follow these steps:


  1. From the Redirect Domains list, double-click the Domain Name line item

  2. Tick the In Domain Pool box

  3. Type a comment in the Notes field for internal record

  4. Verify the Name Servers on your domain match those provided to you by CAKE



How to Test the DNS Settings on a Redirect Domain


To ensure you have the proper CAKE DNS settings configured on your redirect domain, follow these steps:


  1. Navigate to the Domain Name line item

  2. Click the Test hyperlink to access MXtoolbox.com 

  3. Verify the Name Servers on your domain match those provided to you by CAKE



FAQ


Why don’t I see the redirect domains section in my system?

    If the Redirect Domains section is not visible, your system either does not currently have redirect domains configured or your user permissions restrict you from viewing these settings.



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